Technical Support
Need help? – Here are some frequently asked questions
What Internet Browsers are best to view this site?
We have tested Chrome, Safari and Edge which are all compatible.
The Stream keeps stopping during a service
This is usually to do with your broadband speed, or poor connection or coverage.
Streaming issues are rare, due to the nature of the way the internet works, live streaming can be subject to external influences that can cause some buffering or disruption to the live stream. This problem could be the internet at the place where we are streaming from, or the internet at the end of the person watching the stream. No guarantee is given that streaming will be uninterrupted or error-free
What devices are supported?
We have tested the live stream on a range of Android, Apple, and Windows devices.
Can I watch the service full screen?
Yes you can, once the stream starts you can click the “full screen” icon in the bottom right hand side of the video window
Does it support Apple Airplay?
Yes, we have tested using an ipad with Apple TV so you can view on a large screen.
Can services be recorded?
The services are not normally recorded. Please contact us using the link above if you need a special service recorded
Can you stream my wedding or funeral service?
Yes we can normally assist with this, if the church has our system installed we can schedule this for you. We also have equipment
we can setup at other churches or venues for live streaming and recording, please contact us using the link above.
we can setup at other churches or venues for live streaming and recording, please contact us using the link above.